Resetting Your Password

  1. If you have forgotten your password or need to reset it, click the Recover Your Account link on the login page. The system will prompt for your email address.

    screen shot of "Forgot Your Password?" page

  2. Type the email address and click the Reset Password button.

  3. The system will send an email containing a password reset URL to the email address and prompt to check email for the reset message.

    screen shot of "Forgot Your Password?" prompt to check your email

  4. The system will send a Reset Password Request email containing a password reset URL to your email address.

  5. Upon clicking the URL in the email, the system will display the Reset Password screen and prompt for your email address and for entry and confirmation of a new password.

    screen shot of Reset Password page.

  6. After resetting the password, you may log into the system as usual.

    Passwords may only be changed once within a 24-hour period.