AO and PC Contact Information

The Contact Information page allows you to confirm and update the AO and ClosedPC External user who is designated as a Primary Contact for an entity. This user can enter registrations and update entity information. This user can enter registrations, and update entity information. Any changes to an entity performed by the PC user must be attested to by the AO for that entity. for the entity. You must be logged in as either the Authorizing Official or the Primary Contact. The PC may not be the same person as the AO.

The Primary Contact may not be the same person as the Authorizing Official.

  1. Click the Please Select Contact drop-down list.

  2. If you are the AO and their name appears in the list, select your name to populate your information.

    screen shot of Contact Information page showing selection of AO

    The AO should be an individual such as the CFO, CEO, COO, president, Vice President, Senior VP, who is fully authorized to legally bind the entity.

  3. If you are not the AO, select Enter New Contact, they should type the AO's email address and click the Search button.

    screen shot of AO Contact Information search

    • If the AO already has a 340B account, their contact information will be filled automatically.

      screen shot of AO Contact Information search

      The Telephone Extension field allows numeric values only. If a 340B OPAIS account is already associated with the email address and the extension field contains an alpha character (e.g., x305) from an existing registration, you will be prompted to correct it.

    • If the AO does not have a 340B account, enter their name, title, organization name (employer), and phone number. The AO will receive a New User Account Invitation email asking them to create an account.

    Click the Reset button to clear existing contact information to enter the information for a new AO.

  1. Click the Please Select Contact drop-down list.

  2. If you are the PC and you name appears in the list, select your name to populate your information.

    screen shot of Contact Information page showing selection of PC

  3. If you are not the PC, select Enter New Contact, they should type the PC's email address and click the Search button.

    screen shot of PC Contact Information search

    • If the PC has a 340B account, their contact information will be populated.

      screen shot of PC Contact Information search

      The Telephone Extension field allows numeric values only. If a 340B OPAIS account is already associated with the email address and the extension field contains an alpha character (e.g., x305) from an existing registration, you will be prompted to correct it.

    • If the PC does not have a 340B account, enter their name, title, organization name (employer), and phone number in the spaces provided. The PC will receive a New User Account Invitation email asking them to create an account.

    Click the Reset button to clear existing contact information to enter the information for a new PC.